Hello,
We apologize for the issue you are facing regarding the Rank Math account and the payment situation. Unfortunately, we cannot verify account details or make changes to subscriptions directly through this platform.
To assist you better, please reply to this ticket and include any relevant information about the account associated with Samuel F Bombardier. A human agent from our support team will then be able to take over your ticket and help you with transferring the subscription to your current account.
Thank you for bringing this concern to our attention, and we look forward to resolving it for you soon!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hey ! I am still in need of an answer please 😀
Hello,
That site is connected to your current Rank Math account, however, there’s no subscription applied.
The name you shared is also no registered in our system. Could you please share the email address used to purchase so we can check further?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
If you don’t have that, then share the last 4 digits of the card used for the purchase in the sensitive data section so we can search for the transaction and account.
We look forward to hearing back from you.
Thank you.
