Account page dose not work with Rank Math turned on

#81843
  • Resolved Brian Chaney

    4 years ago

    Rank Math pro

    The “Account Page” and my “cart page” does not work with Rank Math turned on but if I turn Rank Math off they work.

    I am still developing the site so, it’s not a big deal right now but will be very soon as I will be going live very soon, so, your help will be very much appreciated.

    See below in your “Sensitive Data” my info to login to my admin and server.

    Thank you in advance for your help!! 🙂
    Brian

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You have created a redirection for /cart to /cart-previous and for /my-account to /my-account-previous respectively. The pages you have redirected to don’t seem to exist on your site which is why they are resulting to 404. Please head over to Rank math > Redirections and deactivate these redirections for the specified pages to work.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    Brian Chaney

    4 years ago

    Rank Math pro

    Hi Michael,

    That did it, thank You very much!!!:)

    Any idea on how that got there? I have not do anything in the redirects because I do not know what they do. Would it be OK to just delete that since it does not seem to have a purpose?

    I did notice that there are a lot of 301’s in there that I did not do either nore do I know what that is fore, should they be there? or should I delete them?

    I have added product and then moved and/or deleted them after a upload using “WP All Import” did not put them where I wanted them.
    I have not added a site map nor have I submitted it to any search engine, so, if that should not have an effect on SEO if that is what a 301 is fore.

    Thank You very much for your help!
    Brian

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    It is likely they were being added automatically as you changed your pages slug/delete a page/post. Rank math does this automatically if you have enabled the Auto Post Redirect Option in Rank math > General Settings > Redirections

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    If you no longer need the redirections, you can safely delete them. Since you have not submitted your site for indexing or shared any of the URLs, they are unlikely to have any SEO effects on your site.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Account page dose not work with Rank Math turned on’ is closed to new replies.