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Hello team,
The issue of my Account number being generated persists.
Thanks,
Melanie
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Hello,
We apologize for the issue you are facing with your account number not being generated during setup. To assist you better, could you please provide more details about the steps you have taken so far? Additionally, if you could include your site URL in your reply, it would help us diagnose the issue more effectively.
Thank you for raising this concern, and we look forward to helping you resolve it!
Hello,
I just went back to the plug-ins tab in WordPress and clicked on the Setup Wizard again. Advanced was already selected, and I clicked on Start Setup. I skipped the Import SEO Settings options, uploaded my logo and clicked on Save and Continue.
Once I got to the Connect Google Services page, the Search Console shows my Site information however Analytics section does not have an account number, and there is no site information under Property in the drop down box. The tutorial I’m following has a trouble shooting checklist:Confirm that I am not using any other Google Analytics plugin. This is correct.
Refresh Tokens : I selected the option to stop using Google to sign in.
Third-party apps & services, Rank Math is no longer in the list (deleted).
I’m using a Yahoo account, and perhaps that might be the problem as I need to select a google account, so I’ve changed my account to m*********@g********. I went back to the Setup Wizard, and still nothing.
Also, my URL is https://Melwellify.com
Hello team,
Still nothing where the account number is concerned.
Please advise. Thank you,
Melanie
Hi team,
Here is they System Info copied from Status & Tools, System Status. Thanks!
### rank-math ### version: 1.0.249 database_version: 1 plugin_plan: Free active_modules: link-counter, analytics, seo-analysis, sitemap, rich-snippet, content-ai, instant-indexing refresh_token: Token exists permissions: Search Console: Given rank_math_404_logs: Not found rank_math_redirections: Not found rank_math_redirections_cache: Not found rank_math_internal_links: 48 KB rank_math_internal_meta: 16 KB rank_math_analytics_gsc: 80 KB rank_math_analytics_objects: 32 KB rank_math_analytics_inspections: 112 KB ### wp-core ### version: 6.8.2 site_language: en_US user_language: en_US timezone: +00:00 permalink: /%postname% https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: undefined environment_type: production user_count: 1 dotorg_communication: true ### wp-active-theme ### name: OceanWP (oceanwp) version: 4.1.1 author: OceanWP author_website: https://oceanwp.org/about-oceanwp/ parent_theme: none theme_features: core-block-patterns, widgets-block-editor, align-wide, wp-block-styles, responsive-embeds, editor-styles, editor-style, menus, post-formats, title-tag, automatic-feed-links, post-thumbnails, custom-header, custom-logo, html5, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, customize-selective-refresh-widgets, widgets theme_path: /home/u234907160/domains/melwellify.com/public_html/wp-content/themes/oceanwp ### wp-mu-plugins (2) ### Hostinger Preview Domain: version: 1.3.4, author: Hostinger Hostinger Smart Auto Updates: version: 1.0.7, author: Hostinger ### wp-plugins-active (9) ### Elementor: version: 3.30.3, author: Elementor.com Hostinger Tools: version: 3.0.44, author: Hostinger LiteSpeed Cache: version: 7.3, author: LiteSpeed Technologies Ocean Extra: version: 2.4.9, author: OceanWP Qi Addons for Elementor: version: 1.9.2, author: Qode Interactive Rank Math SEO: version: 1.0.249, author: Rank Math SEO The Post Grid: version: 7.8.2, author: Post Grid Team by RadiusTheme Wordfence Security: version: 8.0.5, author: Wordfence WPForms Lite: version: 1.9.6.2, author: WPForms ### wp-server ### server_architecture: Linux 5.14.0-503.35.1.el9_5.x86_64 x86_64 httpd_software: LiteSpeed php_version: 8.2.28 64bit php_sapi: litespeed max_input_variables: 5000 time_limit: 360 memory_limit: 1536M max_input_time: 360 upload_max_filesize: 1536M php_post_max_size: 1536M curl_version: 7.76.1 OpenSSL/3.2.2 suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true static_robotstxt_file: false current: 2025-07-25T20:00:15+00:00 utc-time: Friday, 25-Jul-25 20:00:15 UTC server-time: 2025-07-25T20:00:15+00:00 ### wp-database ### extension: mysqli server_version: 10.11.10-MariaDB-log client_version: mysqlnd 8.2.28 max_allowed_packet: 1073741824 max_connections: 2000 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/u234907160/domains/melwellify.com/public_html/wp-content WP_PLUGIN_DIR: /home/u234907160/domains/melwellify.com/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 1536M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: undefined WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable fonts: does not exist mu-plugins: writableHello,
Thank you for your query and we are so sorry about the trouble this must have caused.
To make sure that everything works correctly, please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/
If however, you are having challenges with this, then follow the steps below to fix it.
1. Check to make sure that you have verified Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
3. Then remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
4. Reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
If the issue persists, please let us know and we’ll assist you further.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
The ticket ‘Account number not generated during setup.’ is closed to new replies.