Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription. It seems that you may have upgraded to PRO using a different email address or there might be an issue with your account.
To resolve this, we recommend that you reply to this ticket and include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. This will help our support team locate your account and provide you with the necessary assistance regarding your subscription.
As for renewability, Rank Math PRO subscriptions automatically renew after one year unless canceled. If you have any further questions or need assistance, please let us know in your reply.
Thank you for raising this concern!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Can you check if any of the listed emails is there
o*****@h******************
o********@h******************
Can you check if any of the listed emails is there
o*****@h******************
o********@h******************
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
We didn’t see any account associated with the email address you provided.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
