account connection

#1119279
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    14 hours, 33 minutes ago

    Hello,

    We apologize for the issue you are facing with the account connection resulting in a 404 error. This can happen if the connection process is interrupted or if there are issues with the URL being used for the callback.

    To resolve this, please try the following steps:

    1. Disconnect and Reconnect: Go to Rank Math SEO → Dashboard → Help and click on Disconnect Account. After that, click on Connect Now to reconnect your Rank Math account.
      Disconnect Account in Rank Math
      Click Connect Now

    2. Check Your Website URL: Ensure that your website URL is correctly set in your Rank Math account settings. You can verify this by logging into your Rank Math account and checking under the Websites tab.
      Connected Websites with Rank Math

    If the problem persists after trying these steps, please reply to this ticket with any error logs or additional details about the issue, and a human agent from our support team will assist you further.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Princess

    4 hours, 2 minutes ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please try to clear the Rank Math Transients by going to Rank Math > Status & Tools > Database Tools > Remove Transients:
    Transients

    Then, you can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

    Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below.

    After that, you can see all your connected sites here: https://rankmath.com/my-account/websites/

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

Viewing 2 replies - 1 through 2 (of 2 total)

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