About Us and Contact Us pages are not visible in Local SEO

#36144
  • Resolved Ed Castro

    4 years, 8 months ago

    Rank Math free

    Hi,

    I cannot view the about us and contact us pages in the local seo portion of my plugin on my website. I even tried changing the page title to “about us” and it still doesn’t pick it up. Furthermore I made a client download this plugin for their site and this is also happening on their site too. I am really disappointed that this functionality isn’t working because it would be really helpful meta info for google. I am not a developer either. So if you could provide detailed instructions on how to fix this I would appreciate it.

    Thank you

    • This topic was modified 4 years, 8 months ago by Ed Castro. Reason: did not want to show users what theme I am using
Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes, it seems like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Todd

    4 years, 8 months ago

    Rank Math free

    Hi Ed,

    I wanted to add that if you do not wish to waste too much time diagnosing this issue, you can just grab the local SEO shortcode from the settings page and paste it in as regular text in your about and contact page. It would do the same thing as choosing the pages from the dropdown.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Ed Castro

    4 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ed Castro

    4 years, 8 months ago

    Rank Math free

    Hi guys,

    Thank you for your help. @Michael it turns out my theme is the issue. Thank you @Todd. So to confirm for the “about us” page” for example:

    1. Is this the “about us” shortcode you are referring to?: https://wp.me/P4gmrh-a
    2. Where exactly do I paste this shortcode? If I paste it as regular text in my “about us” page, won’t it show up in the published/live version of the page?

    Thank you for your help guys.

    Best,
    Ed

    • This reply was modified 4 years, 8 months ago by Ed Castro.
    Todd

    4 years, 8 months ago

    Rank Math free

    Hi Ed,

    1. The shortcode is at WordPress Dashboard > Rank Math > Titles & Meta > Local SEO

    Support - Rank Math

    Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday09:00 – 17:00

    2. You can paste it in the content editor along with your regular text.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘About Us and Contact Us pages are not visible in Local SEO’ is closed to new replies.