About the tag of meta name='description' content= - Support

Resolved 林夏
1 year, 4 months ago

Rank Math free

Hi there,

I found that rank math can not creat the tag of meta name=’description’ content. I need to manually enter a piece of text in Post-rank math-Edit Snippet-Description, and then I can see it in the source code of the page. But the strange thing is that not all articles have this problem. Could you have a check? Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

Jeremy
1 year, 4 months ago

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

If there’s no meta description added to your snippet editor, Rank Math should be able to revert to the global meta settings that you set up here: Rank Math > Titles & Meta > Posts.

However, if that doesn’t work, can you please confirm if you are using any custom page builder to construct your content?

We asked this since the default meta description is always %excerpt% and usually this is taken from your post content editor and if your editor is powered by a page builder that we currently support, the %excerpt% variable will not work.

However, if that isn’t the case, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well:

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how that goes. Looking forward to helping you.

林夏
1 year, 4 months ago

Rank Math free

I am using the Stackable and Gutenberg Editor. The theme is blocksy. In the rankmath-Titles & Meta – Posts-Single Post Description is %excerpt% and Description is %seo_description%. Will I change the setting? Thanks

林夏
1 year, 4 months ago

Rank Math free

I aslo did the mode of troubleshooting to test. When I only actived the plugin of rank math, this post still had not the tag of meta name= description.
Ike
1 year, 3 months ago
Hello,

We are sorry that you are still experiencing this issue.

Stackable builder, Gutenberg editor, and Blocksy theme are compatible with Rank Math: https://rankmath.com/compatibility/.

To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your patience. We are always here to help, please do not hesitate to communicate any concerns or questions you may have.

Thank you for choosing Rank Math.
RankBot
1 year, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘About the tag of meta name=’description’ content=’ is closed to new replies.