About Sitemap Problems

Hello,

We apologize for the issues you are facing with your sitemap while using Rank Math. Thank you for providing detailed information about the problems you’re encountering.

Here are some steps you can take to troubleshoot and potentially resolve the issues:

1. Check Sitemap Settings: Ensure that the settings for your sitemap are correctly configured in Rank Math. Go to Rank Math SEO → Sitemap Settings and verify that the categories you want to exclude are indeed set to be excluded.

2. Flush Permalinks: Sometimes, flushing permalinks can help resolve sitemap issues. You can do this by going to Settings → Permalinks in your WordPress dashboard and simply clicking Save Changes without making any modifications.

3. Exclude from Caching: Since you mentioned caching issues, ensure that your sitemap is excluded from caching. You can follow this tutorial on excluding sitemaps from caching to ensure that your sitemap remains up-to-date.

4. Check for Plugin Conflicts: Use the Health Check plugin to check if there are any conflicts with other plugins that might be affecting your sitemap.

5. Verify Sitemap URL: Make sure that the sitemap URL submitted to Google Search Console is correct. It should be your main sitemap index URL, which appears to be `https://rankmath.com/kb/fix-sitemap-issues/. If you have multiple sitemaps, ensure they are all correctly linked.

6. Check Robots.txt: Ensure that your robots.txt file is not blocking access to your sitemap. You can check this in Rank Math SEO → General Settings → robots.txt.

7. Submit Sitemap Again: After making these adjustments, try resubmitting your sitemap in Google Search Console and see if the errors persist.

If these steps do not resolve the issue, we recommend replying to this ticket with any additional details or specific error messages you are encountering. A human agent from the Rank Math Support team will then be able to assist you further.

Thank you for raising this concern, and we hope to help you get your sitemap functioning correctly soon!

Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
How to Fix "Incorrect HTTP Header Content-Type" Error in Sitemaps » Rank Math

Hello,

We’re unable to find the category under the News sitemap. Could you please share the affected URL?

Please also share the screenshot of the issue upon submitting sitenaps.

Meanwhile, it seems that you’re using Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Looking forward to helping you.

Hello,

The PRO subscription you are referring to has already expired since April. We can guarantee the functionality of outdated plugins. To purchase a new subscription, please visit: https://rankmath.com/offer/. We currently have an offer for the next 3 days.

We checked your XML sitemap and could not find the news sitemap.

We look forward to helping you.

Thank you.