Hello,
Thank you for contacting the support.
Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the renewal happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s). Did you not receive that? Please let us know. We are here to assist you with your refund request.
Hello ,
I don’t remember receiving an e-mail for cancellation. If you look at my past usage, I stopped using rank math io a long time ago. Please forgive me for this. A very large amount was automatically deducted from my card. 🙁
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Please do not hesitate to let us know if you need our assistance with anything else.
