Hello,
We apologize for the issue you are facing with the Person Schema on your About Me page. The error regarding the missing field ‘itemListElement’ typically occurs when the schema is not structured correctly or when certain required fields are not filled out properly.
Here are a few steps you can take to troubleshoot this issue:
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Ensure All Required Fields Are Filled: Double-check that all required fields for the Person Schema are filled out correctly. This includes fields like name, gender, job title, and any other relevant information.
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Check for ItemList Schema: If you are using the ItemList Schema in conjunction with the Person Schema, make sure that it is set up correctly. The itemListElement
property is used to describe the context of each element in an ItemList. If your page does not contain a list of items, you may not need this property.
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Validate Your JSON-LD: Use Google’s Rich Results Testing Tool to validate your JSON-LD code. This tool can help identify specific issues in your schema markup.
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Review Documentation: You can refer to our documentation on Person Schema for detailed guidance on how to set it up correctly.
If you continue to experience issues, please reply to this ticket with the specific JSON code you are using, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Person Schema Type » Rank Math
Person Schema Type » Rank Math
Hello,
We checked your about page, and we can confirm all the schema markups are getting detected as valid without any issues.
Please note that Rank Math sometimes needs time to parse everything in the code validation tab, making it occasionally unreliable for testing but the Schema is applied correctly in the front end when you save the post. That’s why we always suggest checking the URL directly with the Rich Results Test or Schema Validator, because that is what Google actually sees.
However, it looks like you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.