Hello,
Thank you for contacting Rank Math for advice on buying Content AI credits and cancelling a Rank Math subscription.
You can easily cancel your subscription by following this guide: https://rankmath.com/kb/cancel-subscription/
I am not allowed to buy more than 450 credits per year?
There is no limit to the number of times you can purchase content AI credits. You can top up your content AI whenever they run out.
Hope that helps. Please let us know if you have questions.
Hello,
It seems you misunderstood me, I am not cancelling nothing. The thing is that I don’t want to create a subscription everytime I buy new credits for Rankmath Content AI, is there any option to buy them without the need of creating a subscription?
Thanks!
Hello,
We are sorry for the confusion.
To answer your question, we do not offer a lifetime deal or an option without a subscription.
What I would suggest is that you purchase the 150 credits 3 times (450 credits in total) and then cancel all three subscriptions after your purchase. This way, you will not be charged next year when the subscription expires.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello Uzair,
Just 2 quetions so, is clear to me:
1. If I buy 150 credits and then cancel subscription, then I can make another buy of another 150 credits or even 450 credits? Does no affect that subscription was just cancelled?
2. Is 450 credits the limit you offer per year or I can buy what ever credits I need even 2000 credits for example?
Thanks!
Hello,
1. Yes, you can use the credits as you please. If you cancel the subscription, you can still use the credits for up to 1 year after your purchase.
2. You can buy even 10,000 if you want. We do not have any limits on the number of Content AI Credits you can purchase.
Hope that helps.
Hello Uzair,
Ok perfect, just one last thing. I still have 11 credits of content ai but, it does not seem to work, when I press button to search it gets stuck, is there any problem with it?
Thanks!
Hello,
Please contact your web host and ask them to set the following values:
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
