Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The subscription was purchased using this email address: [Sensitive data section]
Please log in to your Rank Math account using that email address to use the PRO feature.
Here’s a guide you can follow: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
If you want us to merge your accounts, let us know which email address you wish to keep and we’ll do the needful.
Looking forward to helping you.
Bonjour,
Je vous remercie pour votre réponse, nous souhaitons en effet que les 2 comptes fusionnent pour que ce soit plus simple pour nous.
Merci par avance
Cordialement
Hello,
Please confirm which email address you would like to use moving forward so we process your merge account request.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
