Hello,
I apologize for the issue you are facing with the Rank Math SEO plugin affecting your GenerateBlocks user interface. It sounds like a frustrating situation.
The problem you described could be related to a conflict between the Rank Math plugin and GenerateBlocks, rather than being caused by using the same Rank Math account on both WordPress websites. Plugin conflicts can occur when two plugins try to modify the same elements or functionalities within WordPress.
To troubleshoot this issue, we recommend the following steps:
- Update Both Plugins: Ensure that both Rank Math and GenerateBlocks are updated to their latest versions, as updates often include bug fixes and compatibility improvements.
- Check for Conflicts: Temporarily deactivate other plugins to see if the issue persists with only Rank Math and GenerateBlocks activated. This can help identify if another plugin is causing the conflict.
- Clear Cache: After making changes, clear your browser cache and any caching plugins you may have installed to ensure you’re seeing the most recent version of your site.
- Check Settings: Review the settings in both plugins to see if there are any options that might be conflicting with each other.
If the issue continues after trying these steps, please reply to your ticket with more details about your site setup, including the URL of your website, so that a human agent from our support team can assist you further.
Thank you for raising this concern, and we hope to resolve it for you soon!
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting Rank Math support. We apologise for any inconvenience caused.
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes. Please update if not yet.
Here’s a guide for troubleshooting further if the issue persists: https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
