A Problem with Search Console

#912567
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    9 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with connecting your Rank Math account to the Google Search Console. It sounds like there may be a problem with the connection or the way the data is being fetched.

    Here are a few steps you can try to resolve this issue:

    1. Check if Rank Math SEO Account is Connected: Ensure that your website is connected with the Rank Math account that has a PRO license. You can do this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab from the left sidebar.
      Open the Websites tab

    2. Reconnect Your Google Account: If your website is connected but still shows a blank screen, try disconnecting and reconnecting your Google account. Go to Rank Math SEO → Dashboard → Help and click on Disconnect Account. After that, click on Connect Now to reconnect your account.
      Disconnect Account in Rank Math
      Click Connect Now

    3. Refresh Tokens: If the above steps do not work, it may be necessary to refresh the authorization tokens. You can do this by deleting the Rank Math app from your Google Account permissions here and then reconnecting it again.
      Remove Access to Rank Math SEO

    If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it for you soon!

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math

    Rakibuzzaman Siam

    9 months, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    8 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘A Problem with Search Console’ is closed to new replies.