A Problem with Google Console

#862879
  • Resolved Alop Ulid

    1 year, 1 month ago

    Rank Math free

    Hello there,
    When we connect our accounts to the Google search dashboard, Rankmath does not show the URL. The screen appears blank or gray.
    You can use App Development Agency to access it.
    Warm regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 1 month ago

    Hello,

    We apologize for the issue you are facing with connecting your Google Search Console account to Rank Math. It seems that there might be a glitch preventing the URLs from displaying correctly.

    To troubleshoot this issue, please try the following steps:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option at the top right. This will help validate the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    2. Reconnect Google Account: If you see a red signal, please reconnect your Google account by following the prompts after clicking on the red signal indicator.
      Reconnect Search Console connection

    3. Check Permissions: Ensure that Rank Math has the necessary permissions in your Google Account. You can check this by visiting Google Account permissions and ensuring Rank Math SEO is listed and has access.
      Remove Access to Rank Math SEO

    If the problem persists after trying these steps, we recommend replying to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it soon!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below to address the issue.

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘A Problem with Google Console’ is closed to new replies.