A Problem with Google Console

#862591
  • Resolved Ilvas Detex

    1 year, 1 month ago

    Rank Math free

    Hello there,
    When we connect our accounts to the Google search dashboard, Rankmath does not show the URL. The screen appears blank or gray.
    You can use vat rate to access it.
    Warm regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 1 month ago

    Hello,

    We apologize for the issue you are facing with connecting your Google Search Console account to Rank Math. It seems that there might be a glitch preventing the URL from displaying correctly.

    To troubleshoot this, please follow these steps:

    1. Go to Rank Math SEO → General Settings → Analytics.
    2. Click on the Test Connections option at the top right of the Analytics settings. This will help validate the existing connections.
      Test connections
    3. If you see a red signal indicating a connection issue, try reconnecting your Google account by clicking on the reconnect option.
      Reconnect Search Console connection

    If the problem persists even after trying these steps, we recommend replying to this ticket so that a human agent from the Rank Math Support team can assist you further.

    Thank you for bringing this concern to our attention! We’re here to help you resolve it.

    Sources:
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below and see if that works for you:

    1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘A Problem with Google Console’ is closed to new replies.