8/6/2021 Issue: null and undefined in permalink

Hello, while I did install the RankMath SEO approx 1 week, all was going well until the night of Thu 8/5/2021. The plugin update for 1.0.69.2 [Aug 05, 2021] caused all our products to have a “null” in the RankMath SEO Edit Snippets area. We are unable to enter and save any new information. This is only after 1 week. This is impacting customer facing business operations in being able to make any new updates — we are stuck, in a holding stage as of right now.

These plugin releases need stronger best practices testing and validation before they are released. If there are “known” (high usage) other plugins that may impact the release of RankMath, these should be thoroughly tested and confirmed before the RankMath plugin update is released. Having the customer go through a process to deactivate, test, and then identify (if it is a conflicting plugin) is not appropriate. This plugin was recommended by the Page Builder Framework site (of which we are using their Theme). We have spent the entire 8/6/2021 morning to afternoon Google searching and researching the Forum in trying to find an answer or fix. Still an open issue as of this Submit.

Not sure of the active fix Support Team for the RankMath plugin, but “if” it is not 24×7, then a plugin update (with the Change Log changes listed) should not take place on a Thu night EST (after 5 pm) since if there is an issue, the likelihood to find, fix, test, and release the fix or updated plugin runs into the weekend. Not sure if there is support on a Sat or Sun in the host fixing country.

We are waiting for an email reply or an expedited plugin release fix for this issue. Today’s business impact has not been a great customer experience in only 1 week.