750 credit with Free membership?

#983311
  • Resolved Edi Gourmet Spice
    Rank Math free

    Hi,

    Don’t you offer 750 credit for free membership? I cannot use content AI it says I need a subscription even though I am connected. Content AI tab shows 0 credits even though I never used it. And when I click on renew button it says “Please connect your account to use the Content AI.” even though the dashboard help tab shows me I am connected.

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  • Hello,

    We apologize for the issue you are facing with your Content AI credits. Currently, free memberships do not include any Content AI credits. The credits are provided as part of the paid subscriptions (PRO, Business, or Agency), which come with a one-time offer of 2000, 5000, or 10000 credits, respectively.

    If you are seeing 0 credits and are unable to use Content AI despite being connected, we recommend checking the following:

    1. Ensure that your account is indeed connected by visiting the Rank Math account area.
    2. Go to Rank Math SEO → General Settings → Content AI in your website and refresh the Content AI credits.
    3. If the credits still do not appear, try reconnecting your account as shown in this guide.

    If you continue to experience issues, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    Content AI – Your Personal AI Assistant by Rank Math
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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