Hello,
I’m sorry to hear that you are facing a 504 Gateway Time-out error when trying to connect Google services in the configuration wizard. This error typically occurs when the server takes too long to respond to a request.
To troubleshoot this issue, you can try the following steps:
-
Check Website Status: Ensure that your website is returning a 200 status code. You can use a tool like httpstatus.io to check the status of your website.
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API Timeout: If your website takes more than 30 seconds to load, it can result in a timeout error. Make sure your website loads within a reasonable time frame.
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API Requests Blocked by Firewall: Your server security or firewall might be blocking API requests. Whitelist the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com in your firewall settings or contact your web hosting provider for assistance.
If after checking these steps you still encounter the issue, please feel free to reach out to our support team directly for further assistance. We are here to help you with any queries you may have.
Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.
Sources:
Why Am I Getting "API Error: HTTP 400" Error » Rank Math
I’m still having the same problem
Hello,
Thank you for contacting Rank Math support.
We have fixed the issue. Please try again and you should be able to connect your Google account with our plugin without any issues.
Please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
