503 Error Service Unavailable

#61362
  • Resolved Marco
    Rank Math free

    Hi,
    Everyday my site is down with a 503 Error for peaks exceeding ram limits. I never had this problem since I started to use Rank Math but I don’t know if that’s the problem because I don’t know how to see resource taken from single pages, article or plugin (how can I check single elements?).
    I just read that someone solved cleaning “rank_math_seo_analysis_results” but I’d prefer if you can do everything for me beacuse I don’t have experience to work on database and I don’t want create others problems.
    Please help me to clean my Rank Math from all potential problems in order to understand if it could be the problem or not. I’ll wait for your reply, Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Alberto
    Rank Math business

    Hello,

    We can’t log in the website due to that issue (503 error). Could you temporarily disable the plugins and once we log in, we will enable them and modify the settings (and also we will let you know here what we did)?

    Looking forward to help you.

    Marco
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Marco
    Rank Math free

    Hi Alberto,
    forget about that “broken site” because today we decide to come back to work to the “test site” in another address. I’ll appreciate if you can make that “cleaning” in this different hosting (I sent you new sensitive data).

    Just another question:
    in the “broken site” I already set lots of redirections and I’d like to move all those in my “test site” ready to use when site will be online. I export them in .htaccess file but in the redirection section there is not any import bottom. If I insert them in .htacces can I see later all the Redirections in the panel or what I’ll write in .htaccess will remain just in .htaccess? I’d like to see all redirections in the panel in order to manage better all those link. Can you please help me to import them in “test site”?
    here the file .htaccess I exported
    http://www.mangiareinliguria.it/vecchio/redirections/rankmath.rar
    Thank you!

    Alberto
    Rank Math business

    Hello,

    Yes, we could check your new website if you provide the new login data in the Sensitive Data section.

    About importing redirections, if you export them to the .htaccess, you will have to add them to your new website .htaccess file and they won’t show in the redirections panel.

    But you can export the redirections and import them in your new website and still see them in the redirections panel using the import/export tool in Rank Math, just as I show you in this screencast: https://i.rankmath.com/vgnudG

    Looking forward to help you.

    Marco
    Rank Math free

    That’s the tool I was looking for….

    Thank you Alberto!

    Alberto
    Rank Math business

    Hello Marco,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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