502 error for RANK Math SEO ANALYSIS while in Elementor Page Editor

#12065
  • Resolved Josh

    5 years, 4 months ago

    Rank Math pro
    Content AI Starter

    Hi,

    I’m very excited by RANK Math SEO ANALYSIS. I just activated RANK Math SEO ANALYSIS to replace the SEO plugin I was using today and have a 502 issue on my live site. I tested first on a staging environment with out issue.

    When in the Elementor page editor I’m unable to save edits without getting a 502 error. If I deactivate RANK Math SEO ANALYSIS I can make my edit and save.

    I can edit in the backend fine by adding keywords and editing page descriptions etc., however just not while in the page editor.

    Thank you with your help on this!

    • This topic was modified 5 years, 4 months ago by Josh. Reason: Added server Environment and Login info
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  • Josh

    5 years, 4 months ago

    Rank Math pro
    Content AI Starter

    Hello Pratik,

    Thank you for your response.
    It appears to me that the issue is related to large complex pages. It just so happened that the first page I began editing after installing RankMath was this one. I was able to create an add a page fine yesterday as well which is great!

    I added a screencast link reproducing the issue in the sensitive error. The link shows a 502 however repeated attempts to update will throw up 524.

    Best regards!

    Josh

    5 years, 4 months ago

    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    RankBot

    5 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘502 error for RANK Math SEO ANALYSIS while in Elementor Page Editor’ is closed to new replies.