Hi Bhaskar,
It seems like your website is facing some issues. Please try later or ask your web host and see what they say. They might need to increase the PHP memory limit and execution time. Please check with them.
If that doesn’t help, please email me the error log so I can check the issue further.
Looking forward to helping you. Thank you.
I am not a technical person. I can give you login credentials of wp account/cpanel.
Hi Bhaskar,
Please talk to your web hosting provider and ask them to check this.
This issue is likely coming from your server and your server provider will check the logs to find the cause.
How do I send you my error logs
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello there,
Apologies for the delay.
It looks like you forgot to share the link to your website.
Could you please share this info so that we can check this further?
We are looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Kindly, help to setup indexing api.
Hello,
Looks like you removed the access and marked the ticket as resolved.
We are glad you found a solution.
If you need help with anything else, please open a new support ticket here so we can help.
We are always here for assistance.
