Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Could you please confirm if you have already deselected/disabled the auto-submission option and changed the API key?
If not yet, please follow our guide here:
https://rankmath.com/kb/how-to-fix-429-error-with-indexnow-api/#deselect-auto-submission
Once done, clear your website cache and wait for a few hours before submitting another URL again.
Let us know how this goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Reinelle
Unfortunatley that hasnt worked – see recording:
https://www.loom.com/share/21f9724f9a484eac9bcf90f2298062c5
I have also included some login details to the site – if there is anything you could possibly do I would really appreciate it
Thanks
Tom
Hello,
Thank you for your patience.
We’ve checked your site, and everything looks like it is set up correctly. Bing sets a quota of the number of requests that can be made by your IP address.
To ensure that this issue is not related to Rank Math’s plugin, if you have a couple of minutes to test this, you may install the following plugin from Bing on your website: https://wordpress.org/plugins/indexnow/
Once done, check if you’re still unable to submit the URLs.
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
