410 set but getting 404 error

#408489
  • Resolved lindeymagee
    Rank Math free

    Rankmath Business version:1.0.91

    Hi Team,

    We have set 410 on couple of pages but those pages are getting 404 error instead of 410. Google is reporting them as 404 too which affects our ranking. Can you please guide as why this is happening?
    I have tested the same in https://httpstatus.io/ as well and there too it is having 404.

    Thanks,
    Amit

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Currently, any deleted pages are handled by Rank Math as 404 errors, and they will show up in the 404 Monitor, as you have already marked them as 410, you can safely ignore these errors.

    You can check this link for more information:
    https://rankmath.com/kb/solving-redirection-issues-using-rank-math-seo/#410-errors-as-404

    I checked the URLs, they are already returning 410 status:
    410

    The last URL was not added in the Redirections, I have added it in the Redirections and set the code to 410.

    I hope this helps. Looking forward to helping you.

    I am surprised to see that the screenshot at your end showing status as 410 but to me, httpstatus.io is still showing 404 for all the url given. Google, SEMrush also see the same as 404 and they are reporting as missing broken links. This is a concern for us. PLease see the image from link below
    Screenshot-2022-06-22-at-4-14-30-PM

    Hello,

    I checked your affected pages and I can confirm that the page is returning as 410 as you can see in my screenshot below:

    410

    In the redirection rule, after visiting the page, the hit counter was increased, indicating that the 410 status has been detected:

    rule

    This may be just a caching issue and the bots are still seeing it as 404s. Please clear your website caching and if you have server-level caching services like Cloudflare on your hosting server, kindly clear the caches there as well.

    Looking forward to hearing back from you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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