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Hello,
I’m having trouble generating a sitemap on my website. The site is hosted on nginx, has a W3 Cache plugin and cloudflare. I followed the tutorials by deactivating the cache and adding redirects (nginx, cloudflare, w3). Unfortunately, my page at main-sitemap.xsl still returns “404 Not Found – nginx”, while the address sitemap_index.xml returns a blank page, and in its source code there are links to the sitemap of posts, products, etc., unfortunately they return 404 as a wordpress page.
Any idea how to solve such a problem?
Greetings
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Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please confirm that you have cleared the cache after excluding the sitemaps from caching and adding the NGINX redirect rules?
If not, please clear the website and browser cache and check the sitemap.
If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘404 while generating sitemap’ is closed to new replies.