404 monitor redirect bug

#855918
  • Resolved Giuliano Ciolino

    4 months, 1 week ago

    Rank Math free

    404 monitor has redirect, but not open a redirect windows. We are redirected on redirection page.

    I’ve changed theme and disabled all plugins eccept Rank Math.

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with the 404 monitor redirect. It seems that the 404 monitor is not functioning as expected, and instead of opening a redirect window, it redirects you to a different page.

    Unfortunately, we don’t have specific information regarding this bug in the provided context. We recommend replying to this ticket, and a human agent from the Rank Math Support team will be able to assist you further with this issue.

    Thank you for bringing this concern to our attention!

    Great

    4 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support.

    We’re not sure we totally understand the issue you’ve shared. Please record a loom.com video of the issue and share the video link with us.

    We are looking forward to hearing back from you.

    Giuliano Ciolino

    4 months, 1 week ago

    Rank Math free

    I not see this: https://rankmath.com/wp-content/uploads/2022/06/Redirection-options-example.png

    But 404 monitor brng me on https://imgur.com/a/JXLy7if instead open https://rankmath.com/wp-content/uploads/2022/06/Redirection-options-example.png when i want redirect.

    Miguel

    4 months, 1 week ago

    Hello,

    This is a bug in the plugin and it has already been fixed in the beta version of the plugin.

    If you want to try the beta, please enable the beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘404 monitor redirect bug’ is closed to new replies.