Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
No, right now we don’t have any other alert about it. Could you give us more details? Did you install any plugin or changed something in the config since the last time it worked?
Looking forward to helping you. Thank you.
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Nothing changed. Disabled all other plugins, issue persists.
Interestingly, not ALL 404’s get logged. for example, if I manually type in a something after the domain that I know doesn’t exist, say: https://thefinanciallyindependentmillennial.com/something/ this will not get logged.
However, I have seen some “mail.ru” domains get on the 404 list.
I think you should take a closer look…
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Sure, feel free to poke around.
Sensitive data updated.
Hello,
In the Rank Math’s General panel, you had set the fallback redirection to a custom URL so it was never reaching the 404 page.
After I set it to Default 404, all the 404 errors are being registered in the 404 Monitor. Could you check it?
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
