404 error on “Save Changes”

#446468
  • Resolved Umile Bhengu

    3 years, 3 months ago

    Rank Math free

    Hi,

    I’m getting a 404 error when I try to save changes on the rank math plugin.
    e.g I can’t save changes on the “webmaster tool” section, instead, I get redirected to a 404 page.

    Could you please assist?

Viewing 1 replies (of 1 total)
  • Anas

    3 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Could you please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin?

    Disabling ModSecurity should fix the issue.

    Let us know if the issue persists.

    We are here to assist you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘404 error on “Save Changes”’ is closed to new replies.