404 Error on Homepage, Googlebot

#17805
Viewing 7 replies - 1 through 7 (of 7 total)
  • Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    This are not actual 404 errors that would affect your SEO since they represent the interaction of your site with the server and search engine bots.
    You can safely ignore these errors.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Fuad
    Rank Math free

    But the “search engine bots” being Google can’t see my home page?

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The robots tag is missing from your homepage source.
    ​​​​​​​Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Fuad
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math pro

    Hi there,

    Thanks for the patience.

    I have logged in to your site and saved Rank Math > Titles & Meta > Homepage and resaved this page to display the robots tag on the page.

    I hope this info helps. Thank you.

    Fuad
    Rank Math free

    Thanks Michael – why was this not displaying? Are there any other issues like this I should look for?

    Thanks,
    Chris

    Michael Davis
    Rank Math pro

    Hi there,

    Thanks for getting back to us.

    This is quite unexpected, it is likely that the SEO settings might have not been saved properly in the database if the settings had been imported from another SEO plugin.
    To check if any other page is affected, please login to your search console dashboard and check if there are any coverage errors: https://search.google.com/search-console/about

    We are looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘404 Error on Homepage, Googlebot’ is closed to new replies.