404 error

#420165
  • Resolved Anonymous

    3 years, 5 months ago

    Rank Math free

    landing page receiving 404 not found I have tried the redirect and it is not working. Can you please assist me with this issue?
    I received this error after uninstalling a theme, and the plugin had messed up my URL for my landing page. Before I changed themes, it worked fine.

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  • Anonymous

    3 years, 5 months ago

    Rank Math free

    I have tried to redirect it from themysticalbrain.com to themysticalbrain.com/home/. Both had the HTTPS// in front and when I hit submit wp and everything just goes white screen

    Jeremy

    3 years, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    The redirection of the homepage can’t be handled from Rank Math because if you redirect the homepage you’ll no longer get access to the website and thus lose access to our plugin.

    ​​​​​​​This should be done from the server configuration file.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘404 error’ is closed to new replies.