404 Error

#247380
  • Resolved Mehedi Hassan
    Rank Math free

    Hi,

    Recently, I’ve seen a surge of 404 errors on the Rank Math tool. Those URIs don’t exist on my website at all.

    Several weeks ago, someone injected thousands of posts that were eventually indexed by Google. As I’ve already deleted the existing files and uploaded the backup, those pages don’t exist anymore. But those are now showing 404 errors.

    Could you please help me to solve the issue?

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Tammy
    Rank Math business

    Hello,

    Thank you for contacting Rank Math today

    As you’ve restored your site’s functionality. Please clear your browser cache, and if you’re using a cache plugin on your website, clear the cache from there as well.

    The following are some options for you to consider:
    1. Go to WordPress Dashboard > Permalinks > Settings.
    Once, press the save button. Even if you didn’t make a single change.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings to configure your sitemap.
    Once, press the save button. Even if you didn’t make a single change.

    3. Next, go to Rank Math > Status & Tools, select Database Tools, and complete the instructions below: > > A clear SEO analysis > Remove Transients > Clear Cache > Rebuild Index.

    If the problem persists, you’ll need to figure out how to approach these 404 messages. Developing a mental framework for 404 error decision-making will assist you in developing a unified approach for dealing with these issues, which you can also extend to your employees.

    Here’s a link to a knowledge base article where you can learn more: https://rankmath.com/kb/fix-404-errors/

    I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.

    Thank you.

    I’ve followed all the steps, but the 404 errors still increasing. Anyway, thanks for your support.

    Prabhat
    Rank Math agency

    Hello,

    As you’ve deleted the posts, since they were already indexed, it is normal to see 404 logs for them.

    Since we only report the 404s. We do not have information on how or why they are generated. However, to get a better insight on the 404 logs, you can enable the advanced monitor from your WordPress Dashboard > Rank Math > General Settings > 404 Monitor:
    https://rankmath.com/kb/monitor-404-errors/#advanced-404-monitor

    That will give you more information like referrer and user-agent.

    You can follow the guide provided by my colleague to fix the 404 errors by redirecting them to relevant pages.

    More importantly, I suggest you clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap (your-domain.com/sitemap_index.xml) (please ensure to replace “your-domain.com” with your actual domain).

    This would provide Google with an updated sitemap and the affected posts would eventually start getting de-indexed. Please note that this process can take anywhere between few days to weeks or even months, since the pages are no longer accessible, Google would take time to go through them.

    Hope this helps.

    Thank you.

    Already working on these things. It’s been a month and Google is yet to remove them from the indexed posts. It seems like they are really taking months to fix this.

    Thanks for the reply. It helps a lot.

    Hello,

    You’re welcome.

    Let us know if the issue still persists after Google recrawls your site upon resubmitting your sitemap.

    Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘404 Error’ is closed to new replies.