403 Issues with Instant indexing

#1105998
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 days, 5 hours ago

    Hello,

    We apologize for the issue you are facing with the 403 error while using Instant Indexing. Since you’ve confirmed the API key and its location, there are a few additional steps you can take to troubleshoot this issue:

    1. Check File Permissions: Ensure that the permissions for the text file containing your API key are set correctly. The web server should have access to this file.

    2. Review Firewall Settings: Make sure that your firewall settings allow Googlebot access to your site.

    3. Inspect .htaccess File: Check your .htaccess file for any rules that might be blocking access to the API key.

    4. Check for IP Address Blocking: Ensure that Googlebot’s IP addresses are not blocked by your server or security settings.

    If you continue to experience issues after trying these steps, please reply to this ticket with any additional details or error messages you may be encountering, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern!

    Sources:
    How to Fix Indexing Issues in Google Search Console » Rank Math
    How to Fix 403 Forbidden Error with IndexNow » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Rakibuzzaman Siam

    3 days, 3 hours ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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