Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The access shared doesn’t seem to work. If you have Rank math Pro active, please use your paid account to post your issue in the Pro section for prioritized support.
That said, I checked your robots & sitemap URLs with a number of tools and they all seem to show 200 OK Status from my end, here is a screenshot: https://i.rankmath.com/ahIhWP
The sitemaps are also valid if you check with this tool: https://www.xml-sitemaps.com/validate-xml-sitemap.html
I however noted that you have caching enabled on your site. Please exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
