Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Check the sensitive section I have shared the cpanel login.
Hello,
Your FTP access credentials appear to have issues. Kindly review this and revert to us:
Alternatively, you can reach out to your host provider to help you with the error log.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Check the sensitive sections I just sent the updated cpanel login.
Please and see why I keep getting the indexing error I complained about.
Hello,
This issue is related to the JSON key you have added to the Google API settings in the Instant Indexing plugin.
The key seems to be wrong which throws the following fatal error:
Fatal error: Uncaught DomainException: OpenSSL unable to sign data
You need to make sure that you go through the process of creating a new key by following our tutorial here: https://rankmath.com/blog/google-indexing-api/
When it comes to copying the key to the correct place please make sure that you are not pasting any additional characters.
Don’t hesitate to get in touch if you have any other questions.
The same key I pasted on seopress plugin and it working perfectly
Hello,
If you take the keys from both places and use a text comparison tool you’ll notice they are not quite the same as you can see from the screenshot we added in the sensitive data section.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
