403

#817055
Viewing 15 replies - 1 through 15 (of 38 total)
  • Hello,

    I’m sorry to hear that you’re facing a 403 error while trying to index your post using our API. This error can be frustrating, but I’m here to help you resolve it.

    To address the 403 Forbidden error when using our API for indexing, you can follow these steps:

    1. Change the API Key: You can try changing the API key within the Rank Math plugin. Navigate to Rank Math SEO β†’ Instant Indexing β†’ IndexNow API Settings β†’ API Key and click on the Change Key button.

    If changing the API key doesn’t resolve the issue, please ensure that the text file containing the API key has been created automatically and there are no plugin conflicts causing this error.

    If you need further assistance or if the issue persists, please reply to this ticket, and one of our human agents will assist you promptly.

    Thank you for reaching out, and we appreciate your patience as we work to resolve this issue for you.

    Looking forward to helping you further!

    Sources:
    How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console Β» Rank Math
    How to Fix 403 Forbidden Error with IndexNow Β» Rank Math

    Didn’t solve the problem.

    Hello,

    Please share the API key URL so we can test it as well. You can add it to the sensitive data section

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Our website is a news and job listing agency we want instant indexing of all our posts but prior before this error our posts takes hours before indexing.

    Hello,

    The URL you have shared can only be accessed while logged in to your site.

    Also, please note that the IndexNow API is for Bing and Yandex search engines only.

    You may need to follow the steps in our guide here religiously for Google’s Instant Indexing API:
    https://rankmath.com/blog/google-indexing-api/

    If you want us to look at the issue with the IndexNow API, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    [Moved to sensitive data section]

    I have tried setting up google indexing but failed at it can you help me in setting it up?

    Hello,

    Which particular step are you having issues implementing on your site?

    We look forward to helping you.

    Thanks.

    I am having issues setting the google instant indexing can I share my email logins so you can help set it up for me?

    Hello,

    It seems that you haven’t installed the Google Instant Indexing yet. Please make sure to follow all the steps from this guide religiously to resolve this further.

    If you are still having trouble setting it up. You may share your Google login in this ticket’s Sensitive data section.

    Looking forward to helping you.

    Please help me and install the google indexing plugin seems I am mistaken it for another plugin.

    Hello,

    We have installed the Instant Indexing plugin on your site.

    Here is a guide you can follow to configure the plugin according to your needs: https://rankmath.com/blog/google-indexing-api/

    Hope this helps. Don’t hesitate to get in touch if you require any further assistance.

    Thank you for choosing Rank Math.

    Please use my Gmail login and set up the google indexing on my console and website.

    Hello,

    When logging into your Google account, it requires a phone verification so we may not be able to do the steps.

    Since the correct plugin is now installed, you should now be able to follow the steps from this guide: https://rankmath.com/blog/google-indexing-api/

    Let us know how that goes.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 38 total)

The ticket ‘403’ is closed to new replies.