301 redirect not happening

#487283

Resolved Antho
3 years ago

Rank Math free

Hello,
I encounter a difficulty concerning 301 redirects which are not taken into account.

I use the rankmath redirect tool indicating the url to redirect and the target url.

The process goes well for the majority of the links, but for some the redirection does not happen…

[moved to sensitive data section]

Do you have an idea of the reason for this malfunction?

Thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)

Jeremy
3 years ago

Hello,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

Can you please share a screenshot of the redirection rule you have created for that certain URL? You may upload the screenshot to https://imgbb.com and share the URL here.

Looking forward to helping you with this one.

Antho
3 years ago

Rank Math free

Hello,

Thank you for your reply.
As requested here is the screenshot link: https://ibb.co/k6prhsK

Best regards

Md. Sakib Khandaker
3 years ago

Rank Math agency

Hello,

I’m sorry to inform you this, but currently Rank Math doesn’t support redirection from the /wp-content/ folder. Which is why, the redirection for the image isn’t working.

However, the image URL that I can see working in the screenshot is most likely being triggered by any other means but not by Rank Math Redirection.

Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.

RankBot
2 years, 11 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘301 redirect not happening’ is closed to new replies.