2 accounts one un used

#917021
  • Resolved Office Manager

    1 year ago

    Rank Math free

    I recently discovered that my company has two rank math accounts one under the email address o*************@o******** and the other at j************@g********

    Having not used the office manager account for a year, I am hoping that this amount can be refunded to the card attached on file.

    I do understand that my secondary account just any and G which completes its 12 month term in February will still be active until the end of its billing cycle.

    Justin

Viewing 3 replies - 1 through 3 (of 3 total)
  • Princess

    1 year ago

    Hello,

    Thank you for getting in touch and we are sorry to hear about the issue you are facing.

    We can see that only the first email has a free Rank Math account with us.

    But if you want to change your email address for your Rank Math account, you can do so from your Rank Math Account area: https://rankmath.com/my-account/edit-account/

    We really look forward to hearing back from you. Thank you.

    Office Manager

    1 year ago

    Rank Math free

    Yes I downgrade one recently, uuppn discovering that I was paying for two however, appointed I should have only one account any that should both be not renewing at the end of their tems

    Jeremy

    1 year ago

    Hello,

    We don’t see any subscription in your account at the moment.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    11 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘2 accounts one un used’ is closed to new replies.