Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.
It seems that you are currently using the Rank Math PRO plugin, but the account you have used to open this ticket is a Free account.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
To help us understand the problem more clearly and provide a quick and smooth solution, please elaborate more on the issue you are experiencing.
We look forward to helping you further.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.