Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I checked the sitemap, and it is working fine, however, I have excluded the sitemaps from caching in the caching plugin.
Please remove all the sitemaps from the Search Console and add sitemap_index.xml again.
Hope this helps.
Thank you.
Hi
any idea why SEO performance on RM analysis went down so dramatically? Right after installed WP-Rocket on Sept. 7th the complete site went down…
Did you see my htaccess file as well? All good there?
Thanks
Hello,
The SEO performance was down because the scheduled action that imports the data didn’t run since September 7th.
Now that we triggered the action to run again it’s showing data after that day in the SEO performance.
Don’t hesitate to get in touch if you have any other questions.
Hi Miquel,
thanks for the note. I really was wondering what’S going on and concerned about my rankings due to the new Google algorithm.
Thanks and cheers Martin
Hello,
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
Hi Anas,
still facing problems with the analytics of the site. No impressions and no traffic I can see since days now. Could you please re-check if there is still something not working.
P.S. I enabled “Display Analytics” in my dashboard to day as it wasn’t enabled. Could that have been the reason of why I’m getting pro proper data?
Hi Anas,
still facing problems with the analytics of the site. No impressions and no traffic I can see since days now. Could you please re-check if there is still something not working.
P.S. I enabled “Display Analytics” in my dashboard to day as it wasn’t enabled. Could that have been the reason of why I’m getting pro proper data?
Hello,
I’ve checked your WordPress dashboard and Rank Math Analytics data is showing perfectly fine.
Please refer to the screenshot I’ve attached in the sensitive data section.
For your information:
Rank Math pulls data from Google Analytics regularly after a certain period of time. If you ever unable to see data on your dashboard, you may try running the pending scheduled actions to fetch data from Google Analytics and show them on dashboard.
You can learn more on how you can fetch data manually by following the URL below:
https://rankmath.com/kb/analytics-issues/#scheduled-actions
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hi
can’t see the sensitive data section anywhere…
Hello,
The account you are using from the last three replies is under a PRO Rank Math account, that’s why the sensitive data section is not accessible from your end.
Please log in to your Rank Math FREE account since you have used that to create this ticket. Once done, you can edit the sensitive data section as well upon replying here.
Also, if you wish to merge your both of your FREE and PRO account, please share us your preferred mail address.
Looking forward to helping you.
Thank you.
I have 3 accounts!
surgicalexperts.net is the PRO account. I was wondering why you reply to the free account 😉
How come I’m getting messages on both and I’m sure I started with my pro account as it is surgicalexperts.net domain!?
The support ticket should be in my pro account only! Or not?
Hello,
You have started this thread using your Free account and you should receive notification from us to the Free account as well.
If you wish to only use the PRO account, you can create a new ticket using that account so we can continue there and you can conveniently reply using your preferred account.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
