Hello, we apologize for the issue you are facing with your Content AI credits. It seems that you may have exhausted your credits for the current month, and as mentioned, unused credits do not roll over to the next month.
If you need more credits before the next month, you have a few options:
- You can wait until the next month for your credits to replenish.
- You can upgrade your subscription to a higher plan if you haven’t already.
- If you already have the highest plan, you can reset your credits for the remainder of that month by paying a nominal one-time fee.
For more information on purchasing additional credits or upgrading your plan, you can visit the Content AI Pricing page.
Thank you for raising this concern, and if you have any further questions, feel free to reply to this ticket!
Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hello,
Please try to follow the steps mentioned in this guide and see if that works for you: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
If the issue persists, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot of the credits with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
