Ошибка 403

#1050195
  • Resolved prof gur
    Rank Math free

    Hello,

    When I try to run the SEO Analyzer in the Rank Math plugin for my website vodastroy.by, I get an HTTP 403 error.

    Our hosting provider confirmed that outgoing requests to https://api.rankmath.com are not blocked, and that the issue comes from Cloudflare blocking our server IP.

    Could you please check if our IP address is blocked and whitelist it if necessary?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with the HTTP 403 error while trying to run the SEO Analyzer in the Rank Math plugin. Since your hosting provider has confirmed that outgoing requests to https://rankmath.com/wp-content/uploads/2023/01/seo-anlayzer-localhost-error-1.jpg are not blocked, it seems that the issue may indeed be related to Cloudflare blocking your server IP.

    Unfortunately, we cannot check or modify IP address blocks directly. However, you can try the following steps to resolve the issue:

    1. Check Firewall Settings: Ensure that your firewall settings on Cloudflare allow requests from Rank Math’s API.
    2. Whitelist IP Address: You may need to manually whitelist your server’s IP address in your Cloudflare settings to ensure it is not blocked.
    3. Contact Cloudflare Support: If you continue to experience issues, reaching out to Cloudflare support for assistance in whitelisting your IP may be necessary.

    If you have any further questions or need additional assistance, please reply to this ticket, and a human agent from our support team will take over and help you further. Thank you for raising this concern!

    Sources:
    Why Am I Getting "API Error: HTTP 400" Error » Rank Math
    Why Am I Getting "API Error: HTTP 400" Error » Rank Math

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    We used our external analyzer, https://rankmath.com/tools/seo-analyzer/, and your site was analyzed:
    https://i.rankmath.com/i/QxPp8S

    Please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click on the Clear SEO Analyzer button to flush SEO Analyzer data.

    Once done, clear your website and any server-level caching on your site before doing the Sitewide analysis again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Ошибка 403’ is closed to new replies.