Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
It seems that you have created this ticket using your Free Rank Math account. Can you please share the email address you used to purchase the PRO plugin so we can verify?
As for the issue, head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your paid Rank Math account again.


After doing so, please attempt to update the plugin again.
Let us know how that goes. Looking forward to helping you on this one.
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Hello,
The email that you have shared doesn’t have the PRO subscription. It seems like you have used another email to purchase the PRO. Please share that email or order ID of your order so we can assist you further.
Looking forward to helping you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.