Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This is very odd, it is also possible to manually update the plugin by downloading the source files from https://wordpress.org/plugins/seo-by-rank-math/ and unzipping the folder to replace the current Rank Math folder in your wp-content/plugins folder.
I hope this info helps. Thank you.
А причем тут папка с плагином? Плагин устанавливается нормально, но вот товары в магазине при установке плагина и открытии в последствии, получаем ошибку 404
Hi there,
We are currently looking into an issue on the current version affecting shop pages when the strip shop base option is activated on the Rank Math settings.
If you have this option enabled, please make use of this plugin: https://wordpress.org/plugins/wp-rollback/ to rollback to 1.0.26 of the plugin.
We are sorry for any inconvenience caused. Thank you.
При обновлении плагина появляется следующая надпись:
При обновлении Rank Math SEO произошла ошибка: Обновление не может быть установлено, потому что нам не удастся скопировать некоторые файлы. Обычно это связано с неверными правами на файлы. sitemap-cache/rank_math_5d2a4bbbb8e6d1a4e28d1df943aeae56.xml
An error occurred while updating Rank Math SEO: the Update cannot be installed because we will not be able to copy some files. This is usually due to incorrect file permissions. sitemap-cache/rank_math_5d2a4bbbb8e6d1a4e28d1df943aeae56.xml
И что теперь надо делать??
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This issue suggests that your wp-content/plugins directory has some inconsistent file permissions. Please change the read and write permissions to 755 to fix this.
After modifying the permissions, you will need to delete the Rank Math folder and perform a clean install.
PS: No data loss should be experienced in this process.
I hope this info helps. Thank you.
Спасибо Майкл. Сделал все как вы сказали и сразу заработало. Коварный файл сидел в sitemap
HI there,
Thanks for the follow up.
I am glad that this is now resolved 🙂
Feel free to write to us should any other issues come up.
Thank you.