Double Billing for Subscription

#999073
  • Hello, I have been double billed for a subscription for about a year now. Please cancel both subscriptions and refund me for one of the subscriptions for a years time. Thanks

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  • Hello,

    Thank you for contacting Rank Math support.

    Unfortunately, there is no active subscription on the account you are using to contact us.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Double Billing for Subscription’ is closed to new replies.