Analytics Tab doesn’t update

#99807
  • Resolved Anonymous
    Rank Math free

    It seems that the analytics tab is not updating. I relinked Google Analytics, disabled my cache plugin (as I saw it as a recommendation on a thread), however, it’s stuck on November 2nd. The only thing changed in the last 4 days is the Sitekit plugin from Google but that happened yesterday. I even turned off all plugins except for Rank Math but I had no progress. Any ideas?

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  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please update to the latest version of Rank math and clear you cache again. if the issue persists, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
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    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Analytics Tab doesn’t update’ is closed to new replies.