Hello,
We apologize for the issue you are facing with your account and the lifetime deal. It seems that you may have upgraded using a different email address than the one currently associated with your account. To resolve this, we recommend checking your email accounts for any purchase confirmation or invoice related to your lifetime deal.
If you still cannot find the information, please reply to this ticket with the email address you used to purchase the lifetime deal or any relevant details, and a human agent from our support team will assist you further.
Thank you for raising this concern!
We can try some of these:
h*@i*********
m******@i*********
m*******@g********
m******@m************
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We couldn’t find a Rank Math PRO purchase from any of the email addresses you shared.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hmm, I’m not seeing anything. It must have been on an old email I don’t have anymore (I buy and sell a lot of domains and small businesses).
Hello,
Please note that we do not offer any lifetime deals on any plans we offer. We have never had any lifetime deals either.
The Renewal part is mentioned on the pricing page and in the FAQs as well: https://rankmath.com/pricing/
You must have bought the plugin somewhere or got offered by somebody with a nulled or cracked plugin as we explain here: https://rankmath.com/kb/rank-math-pro-nulled/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
