PRO Version doesn’t show up

#994909
  • Resolved Oscar Wissink

    6 months, 3 weeks ago

    Rank Math free

    Hi, I recently bought the Pro version of Rank Math. I payed it with Paypal. But it doesn’t show up. Do I need to do anything to activate it? I already have the free version.

    Ty. Oscar
    http://www.Lureparts.nl

    Transaction ID Paypal
    5UJ35233ED482160F

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    6 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the Rank Math PRO version not showing up. Since you already have the free version installed, you will need to install the PRO version to activate it. Here’s how you can do that:

    1. Download the PRO Version: Log into your Rank Math account and download the Rank Math PRO plugin zip file.
      Download Rank Math SEO PRO

    2. Install the PRO Version: Go to your WordPress Dashboard, navigate to Plugins → Add New, and click on Upload Plugin. Choose the Rank Math PRO zip file you downloaded and click Install Now. After installation, click on Activate.
      Install Rank Math PRO

    3. Activate Your License: To activate your Rank Math PRO license, go to Rank Math SEO → Dashboard → Help and click on Connect Now. You will be prompted to connect your Rank Math account to activate your license.
      Click Connect Now to activate Rank Math

    If you have followed these steps and still do not see the PRO features, please reply to this ticket with any error messages or issues you encounter, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Rakibuzzaman Siam

    6 months, 3 weeks ago

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    It seems like you purchased the plugin with some other email address.

    Can you please share the email address that you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    5 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘PRO Version doesn’t show up’ is closed to new replies.