Rankmath is not showing correctly in dashboard

#994577
  • Resolved Robin
    Rank Math free

    For some reason RankMath (even after cleared cache and before adding other plugins) keep showing up like that. Every once in a blue moon it will clear up but as you can see, it’s the only one impacted.

    By the way, ALL of this happened after the recent update too.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math not displaying correctly in your dashboard. It sounds frustrating, and we appreciate you bringing this to our attention.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check if Rank Math REST Route is Blocked: Sometimes, security plugins or firewalls can restrict the REST route used by Rank Math. You can check this by visiting the following URL in your browser (replace example.com with your domain):
      `https://rankmath.com/wp-content/uploads/2021/08/Rebuild-Index-for-Analytics-1.jpg
      If you see a response indicating that access is denied, it may be due to your site’s firewall. You can find solutions to unblock Rank Math from your firewall here.
      REST no route

    2. Possible Plugin or Theme Conflicts: Conflicts with other plugins or themes can also cause display issues. Rank Math checks for known conflicts and will display warnings if any are found. You can refer to this guide on plugin conflicts for more information.
      Plugin Conflict With Rank Math

    3. Rebuild Index for Analytics: If the issue is related to analytics data, you might want to rebuild the index. Go to Rank Math > Status & Tools > Database Tools > Rebuild Index for Analytics. This can help resolve issues with incorrect data being displayed.
      Rebuild Index for Analytics

    If these steps do not resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further.

    Thank you for your patience, and we hope to get this resolved for you soon!

    Robin
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please try clearing your website and browser’s cache for troubleshooting errors on the preview.

    If the issue persists, Assuming you are using the latest version of all the plugins and the themes (please update if not yet), this can be caused by conflicting plugins/theme with Rank Math.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Robin
    Rank Math free

    Ok will try that thanks!

    Hello,

    Glad that helped.

    If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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