Plugin Activation Error and Repeated Disconnection in Rank Math

Hello,

We apologize for the issue you are facing with the Rank Math plugin. It sounds frustrating to deal with repeated disconnections and activation errors.

Since you’ve confirmed that the Site URL and Home URL in your WordPress General Settings match, here are a few steps you can try to resolve the issue:

1. Ensure You Are Using the Latest Version of Rank Math: Make sure that you have the latest version of the Rank Math plugin installed. You can check for updates in your WordPress dashboard.

2. Clear Cache: Sometimes, caching can cause issues. Please clear your browser cache, website cache, and any site-level cache you might have.

3. Disconnect and Reconnect: Try disconnecting your Rank Math account again and then reconnecting it. You can do this by going to WordPress Dashboard → Rank Math SEO → Dashboard → Help, and then clicking on Disconnect Account. After that, click on Connect Now to reconnect.

4. Add a Filter: If the problem persists, you can add a filter to your website to bypass the URL check. You can do this by adding the following code to your theme’s functions.php file:

   /**
   * Filter whether we need to check for URL mismatch or not.
   */
   add_filter( 'rank_math/registration/do_url_check', '__return_false' );

   This should help in keeping the plugin connected without issues.

5. Check for Plugin Conflicts: There might be a conflict with another plugin or theme. You can refer to our guide on checking for plugin conflicts to see if any other plugins are causing this issue.

If you continue to experience problems after trying these steps, please reply to this ticket with your site URL so that we can assist you further. A human agent from our support team will take over and provide more specific help.

Thank you for your patience, and we hope to resolve this issue for you soon!

Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math

Hello,

Thank you for contacting Rank Math support, and we are sorry for any inconvenience that might have been caused due to that.

You may try disconnecting and re-connecting Rank Math to see if that works for you. Following the notification prompt usually attempts to re-establish the connection with the previous domain URL you were connected with, so if you have changed it since then you have to establish a new connection.

You should disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

2. Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

3. Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.

Let us know how this goes. Also, let us know if you have further questions or concerns.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.