Hello,
We apologize for the issue you are facing with the "Generate with AI" feature not being clickable on your pages. This could be due to a few reasons:
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Content AI Subscription is Not Active: If you see a message indicating that you need an active subscription plan, it means your current plan does not support this feature. You can check your subscription status and consider upgrading if necessary.
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Website is Not Connected to Rank Math: Ensure that your website is connected to your Rank Math account. If it’s not connected, you may see a prompt to connect your account.
If you are still experiencing issues, please reply to this ticket with the URL of your site so we can assist you further. Thank you for raising this concern, and we look forward to helping you resolve it!
Sources:
Resolving Content AI Related Issues » Rank Math
The website says it’s connected. Plus I can see on our Rankmath account that we have Content AI credits: 0 / 750
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Thank you for the access. We can see that the generate AI tool is working in Pages as intended. Please check this screencast: https://i.rankmath.com/v/ohEybP
Kindly check on your end and let us know how it goes.
Please note that the feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.
Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.
You can read more about this from here: https://rankmath.com/kb/content-ai-free/
Let us know if this fixes the issue.
Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.
Thank you. I can see them now.
Have a great day.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
Hello,
Please try to follow the steps mentioned in this guideline and see if that works for you:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/
If the issue persists, please check if you see any error while refreshing the credits. If you see any error, please share that with us so that we can check the issue further for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
